Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Atlantic Time Systems to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Atlantic Time Systems shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    112 N 8th Street
    Vineland, NJ 08360

    Delivery shall be deemed to have been made by You to Atlantic Time Systems five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    Atlantic Time Systems
    112 N 8th Street
    Vineland, NJ 08360

    Copyright © 2016-2017 Atlantic Time Systems. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016-2017 Atlantic Time Systems. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Atlantic Time Systems. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Atlantic Time Systems or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Atlantic Time Systems and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Atlantic Time Systems believes that customer conduct violates applicable law or is harmful to the interests of Atlantic Time Systems and its subsidiaries.



  • Privacy Policy
  • Atlantic Time Systems use of personal information that you may submit to Atlantic Time Systems through this Web site is governed by the Atlantic Time SystemsPrivacy Policy.

    Privacy Policy

    Atlantic Time Systems knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting AtlanticTimeSystems.com, shop.AtlanticTimeSystems.com and related websites, you are accepting the practices described in this Privacy Notice.

    Frequently Asked Questions

    Q: What personal information about customers does Atlantic Time Systems gather?

    A: The information we learn from customers helps us personalize and continually improve your shopping experience at Atlantic Time Systems. Here are the types of information we gather.

    • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
    • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we may use "cookies," and we obtain certain types of information when your Web browser accesses http://shop.atlantictimesystems.com. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at http://shop.atlantictimesystems.com if we cannot recognize you, we want you to be aware that these tools exist.
    • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from http://shop.atlantictimesystems.com if your computer supports such capabilities. We may also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please click on unsubscribe from any email message.  Though we make every effort to remove your name from future email services, Atlantic Time Systems offers multiple email services and you may need to unsubscribe from each one individually.
    • Information from Other Sources: We might receive information about you from other sources and add it to our account information.

     

    Q: What About "Cookies?"

    A: Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide useful features such as storage of items in your Shopping Cart between visits.

    The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Atlantic Time Systems' best features, and we recommend that you leave them turned on.

    Q: Does Atlantic Time Systems Share the Information It Receives?

    A: Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries Atlantic Time Systems Time Company controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

    • Affiliated Businesses We Do Not Control: We work closely with our affiliated businesses. In some cases, such as Atlantic Time Systems Authorized Dealers, these businesses operate independent internet stores or sell offerings to you at sites like eBay.com. In other cases, we operate stores, provide services, or sell product lines on sites like overstocks.com or eBay.com. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.
    • Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
      Promotional Offers: Sometimes we send offers to selected groups of Atlantic Time Systems customers on behalf of other businesses. When we do this, we do not give that business your name and address.
    • Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Atlantic Time Systems, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
    • Protection of http://shop.atlantictimesystems.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Atlantic Time Systems, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
    • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

     

    Q: How Secure Is Information About Me?

    A: We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

    We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

    Q: Which Information Can I Access?

    A: Atlantic Time Systems gives you access to a broad range of information about your account and your interactions with Atlantic Time Systems for the limited purpose of viewing and, in certain cases, updating that information. You may log into http://shop.atlantictimesystems.com and update or correct your account information.  Other forms of information may require a telephone call to Atlantic Time Systems at 856-692-9594.

    Q: What Choices Do I Have?

    A: As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Atlantic Time Systems website features.

    • You can add or update certain information on pages such as those on http://shop.atlantictimesystems.com accessed via the sign in feature. When you update information, we may keep a copy of the prior version for our records.
    • If you do not want to receive e-mail or other mail from us, please select unsubscribe from each email service you receive.  (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Atlantic Time Systems services, and it is your responsibility to review them for changes.)
    • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you will not be able to use some http://shop.atlantictimesystems.com features if you do not use cookies.
    • Products exist to explore products that offer anonymous browsing. In addition, the Federal Trade Commission provides useful information about online privacy on its own web site.

     

    Children

    Atlantic Time Systems does not sell products for purchase by children. If you are under 18, you may use http://shop.atlantictimesystems.com only with the supervision of a parent or guardian.

    Conditions of Use, Notices, and Revisions

    If you choose to visit http://shop.atlantictimesystems.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of New Jersey. If you have any concern about privacy at http://shop.atlantictimesystems.com, please contact us with a thorough description, and we will try to resolve it.

    Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.



  • Consumer Agreement
  • Payment Policy

    You may purchase merchandise from this Web site by using any one of the payment options listed when you checkout. Atlantic Time Systems reserves the right to change its payment procedures at any time without prior notice to you.

    Chargeback Policy

    The charge that will appear on your credit card statement will be “PAYPAL *ATLANTIC TIIME" or “ATLANTIC TIME SYSTEMS IN” and our customer service phone number (800) 669-9590. Please contact us if you do not recognize a charge on your statement. We will be glad to provide you with all the information you need. Items purchased from us are small and often forgotten by the time your statement arrives.

    If you place a charge dispute with your credit card company (on purpose or by mistake) for any order that you placed and received, there will be a $50.00 research fee charged to your account upon receiving the chargeback by our merchant provider to cover our investigative expenses to prove that you did make the purchase.

    Atlantic Time Systems does not tolerate credit card fraud, and all fraud, without exception, will be prosecuted to the full extent of the law. In addition, we will pursue civil legal action seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues.

    Atlantic Time Systems considers credit card chargebacks to be fraud if you have made no reasonable effort to contact us at (800) 669-9590 to investigate the charge or work with us to resolve any problems with your purchase. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but cost us money, therefore:

    You agree that if you, the buyer, choose to do business with Atlantic Time Systems, and you file a chargeback with your credit card company, and you do not win the chargeback argument, you agree to pay us $50 when you are invoiced for our time responding to the matter. If payment is not made in 30 days, Atlantic Time Systems will pursue legal action to recoup losses for our time associated with responding to the chargeback in addition to any other fees explained above. You agree to reimburse us or any representative we may appoint for any legal expenses your actions may make us incur. We take fraud seriously. If any provision of this Agreement is deemed illegal, invalid, or unenforceable, the remaining provisions shall remain in full force and effect. The waiver of a breach hereunder does not waive any other or subsequent breach.

    In the event that you win the chargeback with your credit card company, and have not returned our goods, Atlantic Time Systems will attempt to recover fraudulently disputed charges plus additional costs via a third-party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. This may severely damage your credit rating for at least the next seven (7) years. At this point, we will no longer accept a return of the merchandise as settlement for the debt and will only accept payment in full. In addition to this, Atlantic Time Systems will file a report with your local police or sheriff’s department, and file a mail fraud complaint with the United States Postal Inspection Service.

    Note: The customer must attempt to return any and all merchandise to Atlantic Time Systems before attempting a chargeback. NO EXCEPTIONS!

    Stolen Credit Card Purchases

    We log IP strings on all orders - any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through your local jurisdiction for prosecution to the fullest extent of the law.



  • Shipping & Delivery
  • At this time, Atlantic Time Systems ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Atlantic Time Systems ships merchandise to Canada, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    NOTE to International Customers including Canada: New improved service and purchase protection - First-Class Package International Service™ for shipments are insured and tracked and therefore are shipped with guarantee of delivery and condition upon arrival.



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Atlantic Time Systems is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

    NOTE to International Customers including Canada: New improved service and purchase protection - First-Class Package International Service™ for shipments are insured and tracked and therefore are shipped with guarantee of delivery and condition upon arrival.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Atlantic Time Systems makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Atlantic Time Systems SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Atlantic Time Systems BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Atlantic Time Systems.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Atlantic Time Systems is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Atlantic Time Systems.

    The inclusion of material on this server does not imply any endorsement by Atlantic Time Systems, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Atlantic Time Systems tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • Warranty and Returns

    Our goal is to meet and exceed your expectations regarding our product quality and customer service.

    warrantyIcon

     

    All Atlantic Time Systems products are warranted against defects in materials and workmanship. Please refer to the list below or the warranty included in the User's Guide for your specific product.

     

    Before Purchasing


    Be sure that the product you're interested in is fitting your needs.  Our Sales department can help you determine this should you be uncertain. If at any time you have questions (i.e. "Will this product perform the function I need it too?") please call us at (800) 669-9590.

    Atlantic Time Systems Tech Support - Your backup.

    Before considering a return, allow our team of professionals to troubleshoot the problem. In most cases we can resolve the issue without requiring further customer inconvenience. Our Tech Support number is (856) 692-9594.


    RMAs - Please help us help you.


    If the item does have to be returned, please call (800) 669-9590, Option #0 for a Return Merchandise Authorization Number. Please write that number on the outside of the product box you are returning.  This helps us quickly identify and process the return.

    Standard guidelines listed for restocking fees & credit, except under extenuating circumstances as approved by Atlantic Time Systems management.

    Warranty Period by Product

    All Atlantic Time Systems products are warranted against defects in materials and workmanship. See General Warranty Information for Atlantic Time Systems Products or refer to the warranty listed in the User's Guide for the specific product.

    Product Warranty Period
    Mechanical Clocks 1 Year
    Electronic Clocks 1 Year
    Badge Terminals 1 Year
    Biometric Readers 1 Year
    Door Locks 1 Year
    Signal Controls 1 Year
    Master Controls 1 Year
    Wall Clocks 1 Year
    All Software (Defective Media Only) 30 Days
    Motors 30 Days (when purchased as part)
    Parts 30 Days
    Circuit Boards / Displays 90 Days (when purchased as part)
    Refurbished Products & Factory Service 6 Months

     Restocking Fees

    Period from Purchase

    Unused

    Used

    0 - 60 Days

    15%

    15% (open software is not refundable)

    61 - 90 Days

    15%

    30% (open software is not refundable)

    91-120 Days

    15%

    No Credit 

    121 Days - 6 Months

    No Credit

    No Credit

     

    Returned product(s) will be accepted at Atlantic Time Systems only with approved RMA number. Call our RMA department at (800) 669-9590 for RMA #, return instructions & approved credit amount.

    Standard guidelines listed for restocking fees & credit, except under extenuating circumstances as approved by Atlantic Time Systems management.


  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Atlantic Time Systems and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Atlantic Time Systems shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Atlantic Time Systems with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Atlantic Time Systems with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Atlantic Time Systems. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.